Shipping policy
Shipping Policy
Where we ship from
Physical orders are dispatched from fulfilment centres in Europe and the United States, so your order ships from the location closest to you. Orders are usually dispatched within 1 business day.
Delivery times and costs
| Destination | Typical delivery | Cost |
|---|---|---|
| Ireland | 2 business days | €5 |
| Rest of Europe | Up to 1 week | €5 |
| United Kingdom | Up to 1 week | £5 |
| United States | Up to 1 week | Free |
| Canada, Australia, New Zealand, Singapore, UAE | 1–2 weeks | $10 USD |
Delivery times are estimates and may be longer during peak periods or public holidays.
Digital products
Digital products and the digital part of combo orders are delivered by email right after purchase. If it hasn’t arrived within an hour, check your spam folder or contact us.
Team and bulk orders
For orders of 10 or more units, or delivery to several office locations, use our Team & Bulk Orders page or email donal@leadertools.co for a quote and delivery timeline.
Tracking
You’ll receive a shipping confirmation email with tracking details once your order is dispatched.
Customs, duties and taxes
Prices shown at checkout include VAT where applicable. Orders to countries outside the EU may be subject to import duties or taxes charged by the destination country, which are the customer’s responsibility.
Lost or damaged parcels
If your order arrives damaged or hasn’t arrived within the times above, email donal@leadertools.co with your order number and we’ll resend or refund it.
Contact
Leader Tools, operated by Habit Lockit Ltd, 22 Treesdale, Stillorgan, Dublin, A94 P201, Ireland. Email: donal@leadertools.co